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== Overview ==
<font size="6" face="verdana" color="#ff00ff">'''This page needs revision to be brought up to date with our [[Guerrilla Translation Reloaded Full Report | 2018 Relaunch]]. Below is an unedited draft from our [[The Guerrilla Translation Handbook | Handbook]]</font>
Guerrilla Translation and the Guerrilla Media Collective use a number of software tools, both online and offline. We have carefully researched, tested and chosen these particular tools to handle our production, development and governance processes. Our priority at the moment is to maintain both flexibility and resiliency, so we have chosen tools that we can rely on now, while keeping our options open for when change becomes necessary, or the change presents an improvement to our existing systems.
= '''Convivial Tools''' =


We’ve experimented with a wide selection of tools including open source and proprietary products. One thing we’re steadfastly avoiding is committing to an all-in-one tool. This is for a few important reasons, not the least of which is that it would obviously leave us vulnerable if the enterprise behind the tool suddenly folded. But more than that, we’re interested in learning more about, and getting involved with, the tools themselves and the people behind them.  
"In his book "Tools for Conviviality" (1973), the late Austrian philosopher Ivan Illich argued that the nature of modern "tools", from machines to schools, had the effect of making people dependent and undermined their own natural abilities. What he called “convivial tools” were those that encouraged people to think for themselves and be more socially engaged."


A lot of what we’re doing is an exploratory learning process, while at the same time we’re trying to model new forms of collective business practices. We think that getting to know more about how online software tools are developed, sometimes with our types of businesses and initiatives in mind, is in everyone’s best interest as we further the new economic models we like to read about. Working with the teams behind some of these online tools might become part of our long-term project plans. We may even want to eventually build bridges and propose that we do translation for some of these platforms and tools.
"Convivial tools are those which give each person who uses them the greatest opportunity to enrich the environment with the fruits of his or her vision"<br />Ivan Illich, ''Tools for Conviviality ''(1973)


We believe it’s important to nurture the development of the protocols and processes through which we use these tools. For that purpose, we've developed two "itineraries" of, if you prefer "tutorials" which you can check out in the links below. If you do, you may want to keep this index open for quick reference:
Now that you've learned about how we work together and care for each other, it's time to take a look at the tools we use to communicate and help us create a good atmosphere.


* '''[[The Tao of the Guerrilla Translator]]'''
'''When we speak about "tools" we are specifically referring to digital collaboration tools'''. As a primarily online collective we use these to:<br /><br />
* '''[[The Tao of the Guerrilla Cooperator]]'''


Also, we think the best way to use them for our work is through the use of [[browser-tab based workspaces]].
* Create a healthy communication atmosphere
* Ensure [http://wiki.p2pfoundation.net/Holoptism holoptism], transparency and modularity of tasks
* Increase our efficiency so we can concentrate on productive work and mutual support, not endless procedural tasks
* Implement a system that follows a certain logic and makes things easy to find.


Before diving into the particulars of each tool, let’s look at what we use them for. It’s much easier to explain how to use each tool and how they integrate with each other once their individual “personalities” are described, as well as our specific uses of each.
<br />In GT conviviality doesn't necessarily rely on the design of the tools themselves, but on our usage of them. Some of these are designed and licensed in accordance with GT's values, while others are not but, overall, they are '''structural enablers for the practice of our culture'''.


Please note that the first tool listed in each category is the one that is presently used the most. Others are either only occasional, or perhaps at this time “players to be named later” as we continue our research and trials for what might be the best fit for our needs.
Our toolbox, as you will see below, is continually evolving, but in these sections you will learn about the logic that ties our workflow system together and how the tools reflect our governance model and structure. We will also take a closer look at each individual tool and will provide additional resources for you to get the most out of each one.


== Most important tools ==
== '''Intro: don't panic!''' ==


Very briefly, and before diving in to examine the full range of tools we use, we'd like to mention the three main tools you'll be using for the bulk of your GT/GMC work.
This section of the handbook focuses more on '''why '''we use these tools rather than '''how '''to use them. We especially want you to learn about our online collaboration system and its logic. We will be looking at each of the tools and what they are used for, but '''most of the learning will come from lived experience and practice'''. Here your GT Buddy will work with you through screencasts where you will use the tools first hand with their guidance. The following sections and the wiki also contain links to additional tutorials and resources.


'''1) [[Loomio]]:''' For discussion and group decision making.
We have carefully researched, tested and chosen these particular tools to handle our production, development and governance processes. You may also already be familiar with some of them; that will serve you in good stead, but also pay special attention to the particular practices we apply to each tool. It's important to ensure that we use the tools in ways which are recognizable to each other and don't create extra work  — or cleaning someone else's mess. To achieve this '''we will take all the time that's needed to mentor you in the best usage of the tools'''. And this mentoring is, of course, ongoing.
'''2) [[Trello]]:''' For Workflow organization.
'''3) [[OPV/OS]]:''' For value tracking and allocation. '''(Currently in development)'''


== Type of tools ==
Like learning to drive or cook, getting to grips with this system is an evolving process  — no one expects you to get it all straight away. Our general approach to learning follows a sequence: start with the '''floodlight''' (general understanding of the logic underlying the system) and, only once you understand the big picture, turn to the '''spotlight''' (precise understanding of every component). Take things one step at a time, work with your GT Buddy and don't be too concerned about rote memorization. You will soon enough recognize how the system works and will begin to take steps on your own, unassisted. '''It's very hard to break things''', so feel free to take an exploratory approach  — we will give you feedback at every step of the way.
It’s important to distinguish between two types of tools:
=== Procedural tools ===
“Procedural tools” are used across the board for the management and organization of our projects. They form the basic workstation for all GT/GMC work, the “backbone”, and are generally used on a daily basis. We've divided them into: Brainstorming tools, Discussion tools, Workflow tools, Website tools and Knowledge Base tools.


=== Task-specific tools ===
Our priority at the moment is to maintain both flexibility and resiliency, so we have chosen tools that we can rely on now, while keeping our options open for when change becomes necessary, or the change presents an improvement to our existing systems. We have also experimented with a wide selection of tools including open source and proprietary products.
“Task specific tools” answer very precise needs. They interface with the procedural tools. We consider them "precision instruments” for occasional, concrete actions, and they're a crucial part of our cross-platform system.


== PROCEDURAL TOOLS ==
'''These are the tools we are using right now: the tools themselves are subject to change, but the logic behind their use will not.''' We want to use more Open Source tools and are invested in co-creating our own tools with sympathetic allies to help deploy the technical/structural aspects of our governance model.
"Procedural Tools" are grouped in five subcategories:
* Brainstorming tools: For collective idea planning and solution seeking.
* Discussion tools: For administrative, managerial and translation-related discussions.
* Workflow tools: For distributed organization and follow-through of [[What is the difference between projects, tasks and ventures? | '''tasks''' and '''projects''']].
* Knowledge Base tools: For easy access to our protocols and resources.
* Website tools: For web-publishing of our materials.
=== Brainstorming tools ===
==== Freemind ====
Freemind is a free [http://en.wikipedia.org/wiki/Mind_map mind-mapping software].
A mind map is a diagram used to visually organise information. We use Freemind to brainstorm ideas and organize information ''before'' it is either fed into the Trello Boards as a [[Tasks | '''task''']] or a [[Projects | '''project''']], or as '''Knowledge''' into our wiki. It is also ideal for collecting ideas for larger projects, where we may need to collect information such as contact information for outside sources, or possibilities to be explored before becoming concrete plans, which can be presented and reviewed in a comprehensive but easily comprehended, graphically organized way.
* [http://freemind.sourceforge.net/ Freemind homepage]
* [ GT/GMC Mindmaps]


==== XXXTOOL 1 ====
One thing we"re steadfastly avoiding is committing to an all-in-one tool. This is for a few important reasons, not the least of which is that it would obviously leave us vulnerable if the enterprise behind the tool suddenly folded. But more than that, we"re interested in learning more about, and getting involved with, the tools themselves and the people behind them.
‘’’WE NEED A TOOL THAT COMBINES THE AUTHOR-SHIP “COLOURS” FEATURE OF PIRATE PAD WITH THE FORMATTING AND COMMENTING FEATURES OF G-DRIVE. IT MAY BE HACKPAD, IT MAY BE SOMETHING ELSE. THIS ENTRY WILL CHANGE ACCORDINGLY” XXXTOOL 1 is an online writing collaboration tool. We use it to brainstorm ideas that may not fit into the visual-mindmap format. These ideas are then discussed and voted on in Loomio. '''PROBABLY CO-MENT'''
* [XXXTOOL 1 homepage]
* [ GT/GMC XXXTOOL 1]
=== Discussion tools ===
==== Loomio ====
* [[Loomio]] is an online discussion and decision-making tool used to propose, debate and reach consensus on managerial and administrative matters. It is our main managerial and administrative general communication channel.
* [https://www.loomio.org/about Loomio homepage]
* [https://www.loomio.org/g/JAShYQ1c/guerrilla-media-collective GT/GMC on Loomio]
* Wiki entry on [[Loomio]]
==== THE GUERRILLA TRANSLATORS "READERS CLUB" BLOG ====
* [https://themguerrillatranslatorsaretranslatin.wordpress.com/ THE GUERRILLA TRANSLATORS "READERS CLUB" BLOG] is our Wordpress-based content curation site used to share suggested Guerrilla Translation pro-bono content to the collective. It is a place to curate material concordant with our Founding Principles, and to auto-assign projects, as well as suggest them to others.
* [http://en.support.wordpress.com/  Wordpress help page]
* [https://themguerrillatranslatorsaretranslatin.wordpress.com/ The Guerrilla Translators]


=== Workflow tools ===
One final word before we dive in: '''This list is not exhaustive''', we also use email (although we hate it!), VOIP tools, tools for Social Media outreach, word processors etc. In particular, we also make heavy use of Wordpress for the blog where we publish our pro-bono work. This is all detailed in [https://wiki.guerrillamediacollective.org/index.php/The_Tao_of_the_Guerrilla_Translator the Tao of the Guerrilla Translator] (and is something your GT Buddy will walk you through) but, for now, we will be focusing on the suite used in our day to day communication and carework. Let's get started.
==== Trello ====
* [[Trello]] is a workflow tool used to organize all task and project work, from inception, through development and until completion. It is the backbone of our system both for translation and managerial work.
* [https://trello.com/tour Trello homepage]
* GT/GMC Trello Organizations:  [https://trello.com/gtx18 Guerrilla Translation], [https://trello.com/guerrillaglocalization Guerrilla Glocalization/Guerrilla Media Collaborative], [https://trello.com/guerrillamediacollectiveprojects GMC Projects] and [https://trello.com/guerrillamediacollectivemanagement GMC: Administration and Management].
* Wiki entry on [[Trello]].


==== Open Value Network Operating System ====
== '''The Guerrilla Translation Toolbox''' ==
The [[OPV/OS]] is a value tracking software used for quantifying member’s contributions to the GT/GCM both for pro-bono and paid translation projects and for all managerial administrative work.
* [http://valuenetwork.referata.com/wiki/Main_Page OPV/OS homepage]
* [http://valdev.webfactional.com/accounting/agent/5/ GT/GMC OPV/OS Test-site] (In development)
* Wiki entry on the [[OPV/OS]].
==== Dropbox ====
* Dropbox is occasionally used to share files that are not attached to or linked in Trello cards.
* [https://www.dropbox.com/Dropbox homepage]
* [https://www.dropbox.com/sh/paypbeuzqpxco7v/AACcX9KtbxME12SLc_IoOF8Qa GT/GMC Dropbox]


=== Knowledge Base tools ===
As we've mentioned, the Guerrilla Translation Toolbox is not a collection of isolated tools, but a system carefully designed to work together. As such the logic of the toolbox takes precedence over the tools themselves. You can also see it as a "collage" of tools, we (the artists) have pasted it together mindfully so each element can work together, reinforcing each other with an underlying logic. The result is a coherent picture built from separate components. The full picture may not be immediately apparent but, as you read these lines and experiment with these tools, it will begin to take shape and definition.
==== Wiki ====
Mediawiki is a free software open source wiki package originally for use on Wikipedia. It is used as a knowledge repository for the “backend” of Guerrilla Translation/Guerrilla Media Collective. It features easily accessed information detailing our procedural protocols and rules.
* [http://www.mediawiki.org/wiki/MediaWiki MediaWiki homepage]
* [http://wiki.guerrillamediacollective.org/index.php?title=Main_Page GT/GMC Wiki]


=== Website tools ===
In the preceding sections we've often remarked on the particularities of working together within a digital/online space and our aim to make things feel as human and intimate as possible. The tools are no exception and, one way to overcome that digital/lived divide is by seeing the tools as an office or shared space  — a place where we can talk to each other, find things easily and see what everyone is up to (while also maintaining [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.rhdfsb682kv8 safe spaces] and privacy).
==== Wordpress ====
* Wordpress is a web-publishing platform. We use Wordpress for formatting and publishing all of our website materials.
* [http://wordpress.org/ Wordpress.org homepage]
* GT/GMC Wordpress sites: [http://guerrillatranslation.com/ Guerrillatranslation.com], [http://www.guerrillatranslation.org/ Guerrillatranslation.org], [http://guerrillatranslation.es/ Guerrillatranslation.es], [http://guerrillamediacollective.org/ Guerrillamediacollective.org], [http://guerrillamediacollective.es/ Guerrillamediacollective.es]


== TASK-SPECIFIC TOOLS ==
=== '''Work Areas''' ===
Task specific tools have a further distinction:
* Language tools: Tools that are useful for translating, copyediting (dictionaries, glossaries, etc.) and are listed on the [[Language tools]] page.
* Process tools: Tools that help or speed up part of the management process.
=== Process tools ===
==== Pirate Pad ====
* Pirate Pad is a much simpler version of XXXTOOL 1 used when we need to share some unformatted text (or html) online. We use it to organize Social Media Campaigns for projects and for simple templates.
* [http://piratepad.net/front-page/ Site link]


==== Wordcounter ====
This Toolbox (or workflow system) is the result of five years of work, experimentation and constant refinement. It has been shaped to mirror our governance model and the various types of tracked value (Love, Livelihood, Care) that we create. The system is divided into four '''main areas:'''
* Wordcounter is a very simple tool we use to determine Word count for documents:  
 
* [http://www.wordcounter.net/ Site Link]
You will already be familiar with these, but let's enumerate them briefly:
==== Diffcount ====
 
* Diffcount is a tool that allows you to compare two documents side by side and highlights all the changes between them. We use it when there’s any confusion related to updates to texts, different versions, etc.
* The Love area deals with '''Pro-bono work'''
* [http://www.diffnow.com/ Site link]
* The Livelihood area deals with '''Agency/Paid work'''
* The Care area deals with '''caring for the health of the collective and its members'''
* The Projects area deals with '''large projects or ventures that require more detail''' and may combine elements from the other areas
 
We will not go into detail about the Projects area for now. Suffice to say that a project uses the same tools but usually merits a larger space to communicate and work together. Previous examples have been book translations, website development sprints, event organization etc. '''A task moves from the three other areas to the Project area when it becomes too large and complex'''. Projects are also generally time bound. Once the project is completed, the subgroup is considered archived.
 
Meanwhile, the Love and Livelihood areas deal with '''productive '''work, while the Care area, deals with '''reproductive '''work. As we've [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.n2f5zddbo10w previously explained], care is at the core of how we work in GT. It also encompasses what in a mainstream organization would be termed as "admin". This includes things like how we seek and sustain paid work, how we develop the project and the conversations that we're having.
 
'''In the following sections we will be focusing on the Care area'''. The other areas use the exact same tools, so learning through Care will give you the needed familiarity to freely explore every other area.
 
=== '''The Subgroups''' ===
 
Each area contains a set of topic-specific subgroups. These are very much related to our [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.5xx8jkiltcwb Working Circles], please refer to that section to get a better idea of what each subgroup does. What follows is a list of each subgroup, nested under the four main areas with very brief descriptions.
 
Our Areas and Subgroups. [https://mind42.com/public/09cb83da-da94-4644-be17-64becb4c31f6 Click here] to access and navigate this mindmap.
 
'''LOVE WORK'''
 
* '''GT.ES''' (Pro-bono target Spanish work)
* '''GT.ORG''' (Pro-bono target English work)
 
'''LIVELIHOOD'''
 
* '''Target ES '''(Agency/paid target Spanish work)
* '''Target ENG''' (Agency/paid target Spanish work)
 
'''CAREWORK'''
 
** '''Community''' (includes mentoring, mutual support, rhythms, tools and group culture)
** '''Sustainability''' (includes goals, structural and organizational development)
** '''Media Peers''' (includes networking and alliances, social media, campaigns, etc)
 
* '''Inbox (includes inbound projects and proposals which are then moved to other subareas)'''
 
* '''Websites/Tech''' (includes development and maintenance of GT"s site, front and back end)
* '''Finance''' (Includes legal structure, taxes, invoices, etc)
* '''Dating''' (Includes aptitude testing, buddy-system and mentoring)
 
'''PROJECTS'''
 
* '''Lucas9000 Dev (Development for our [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.9w9nnzkww79u DisCO] backend software/ledger)'''
 
* Free, Fair and Alive (Book Translation and promotion project)
 
The four main areas and subgroups are reflected in our digital toolbox. What this means is that '''each area and subgroup has dedicated channels or categories within all of the tools'''. To see what this looks like you can access our interactive [https://mind42.com/public/09cb83da-da94-4644-be17-64becb4c31f6 Mindmap] (see image above), or our [https://docs.google.com/spreadsheets/d/1r7BTeTWO5SgICgxRrOHRLc_6FBirwiqS3cIb9DwU5g8/edit?usp=sharing Spreadsheet]. Both will allow you to click on links to access each of the tools under their respective Area/subgroup.
 
=== '''Your Toolbox ''''''''is ''''''''the browser''' ===
 
Remember what we said about all-in-one-tools? If you're longing for integration, we have a solution: '''see your web-browser as one integrated tool'''.
 
This approach assumes you will be working on a computer (ie: not phone or tablet) and is a particularly useful way to conceive of (and work with) the tool box. We have a name for this approach: '''Browser Tab Based Workspaces''' (or BTBWs). If you want more details on how to set one up, read [https://wiki.guerrillamediacollective.org/index.php/Browser-tab_based_workspaces this article in our wiki].
 
A BTBW is basically a set of web bookmarks compiled within a folder. When you want to work on something in particular, you use this folder to open all associated webpages together, giving you a set of tabs for your workspace. In GT we have BTBW "recipes" for Carework, Translation, Social Media etc, check out the wiki entry above for more info.
 
Focusing again on carework, the recommended BTBW follows a logical sequence, from left to right:
 
'''From L toR:''' Clockify, Slack, Loomio, Trello, G-Drive, Wiki
 
We will now introduce the tools by looking at the sequence. Click on the name of each tool to visit its specific section in the handbook:
 
# [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.n9sma8czn7de '''Clockify''']'''<nowiki>:</nowiki>''' Time Tracking
# [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.awuluqyk418 '''Slack''']'''<nowiki>:</nowiki>''' Synchronous Communication
# [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.nldw40q0wd7f '''Loomio''']'''<nowiki>:</nowiki>''' Asynchronous Communication/Decision Making
# [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.hj73cejp393d '''Trello''']'''<nowiki>:</nowiki>''' Task and project management
# [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.qiyir6wjbpz8 '''G-Drive''']'''<nowiki>:</nowiki>''' Collaborative writing/File storage
# [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.2dw78rx3pjni '''Wiki''']'''<nowiki>:</nowiki>''' Documentation
 
So, in sequence, we use '''Clockify '''to time track our work, productive and, in particular, [https://docs.google.com/document/d/1BJ6GMJYiplaPAp6Lobi0h96xikMCRnPX9fTRyjLpRqA/edit#heading=h.g22ku5rtp3oj Care work hours]. We use '''Slack '''to discuss things in real time, to ask questions or for quick consultations. When we want to make sure that important things don't get lost in the chatter, we hold conversations in '''Loomio'''<nowiki>; these conversations also incorporate decision making. Once we've decided to </nowiki>''do'' something, we keep track of the task (or project) progress and to-dos in '''Trello'''. When we need to store large files, images or collaborate on a written document, we use '''G-Drive'''. Once the process is over and we have learned something, we use the '''Wiki''' to document and open source this knowledge.
 
To see it another way, let's go back to the office analogy we used earlier. In the office '''Clockify '''would be the punch clock, '''Slack '''is the cafeteria, where we talk informally, or the equivalent of going over to someone else's desk for a chat. '''Loomio '''is the boardroom, where we take decisions, '''Trello '''is the whiteboard and planner, '''G Drive '''is the file cabinet and the '''Wiki '''is our public report.
 
To learn more about the GT Toolbox, watch the following screencast tutorial. It covers much of the same ground, but includes onscreen examples of how the tools relate to each other.
 
INSERT AM's TUTORIAL
 
=== '''Learning more about each tool''' ===
 
The following sections cover the basics of each tool in the GT toolbox. We have ordered them following the sequence described above. '''These are not in-depth tutorials'''. The best way to learn is to play with the tools and, yes, to make lots of mistakes in the process! Don't worry, your GT Buddy is there to guide you. Each section links to the corresponding Wiki page on each tool, where you will find additional resources. Also, all of the following entries present a similar structure:
 
* A description of the tool
* What we use the tool for
* What the tool is and isn't for
* How we use it
* Additional Resources and Tutorials
** Video tutorials produced by the makers of the tools
** GT video tutorial
** Links and resources
 
We will also include a link for the suggested browser tab based workspace for each tool. Direct tools hyperlinks within the Areas and Subgroups can be found in the [https://mind42.com/public/09cb83da-da94-4644-be17-64becb4c31f6 Mindmap] for our [https://docs.google.com/spreadsheets/d/1r7BTeTWO5SgICgxRrOHRLc_6FBirwiqS3cIb9DwU5g8/edit?usp=sharing Spreadsheet].
[[category:REVISE]]

Latest revision as of 08:33, 24 April 2019

This page needs revision to be brought up to date with our 2018 Relaunch. Below is an unedited draft from our Handbook

Convivial Tools

"In his book "Tools for Conviviality" (1973), the late Austrian philosopher Ivan Illich argued that the nature of modern "tools", from machines to schools, had the effect of making people dependent and undermined their own natural abilities. What he called “convivial tools” were those that encouraged people to think for themselves and be more socially engaged."

"Convivial tools are those which give each person who uses them the greatest opportunity to enrich the environment with the fruits of his or her vision"
Ivan Illich, Tools for Conviviality (1973)

Now that you've learned about how we work together and care for each other, it's time to take a look at the tools we use to communicate and help us create a good atmosphere.

When we speak about "tools" we are specifically referring to digital collaboration tools. As a primarily online collective we use these to:

  • Create a healthy communication atmosphere
  • Ensure holoptism, transparency and modularity of tasks
  • Increase our efficiency so we can concentrate on productive work and mutual support, not endless procedural tasks
  • Implement a system that follows a certain logic and makes things easy to find.


In GT conviviality doesn't necessarily rely on the design of the tools themselves, but on our usage of them. Some of these are designed and licensed in accordance with GT's values, while others are not but, overall, they are structural enablers for the practice of our culture.

Our toolbox, as you will see below, is continually evolving, but in these sections you will learn about the logic that ties our workflow system together and how the tools reflect our governance model and structure. We will also take a closer look at each individual tool and will provide additional resources for you to get the most out of each one.

Intro: don't panic!

This section of the handbook focuses more on why we use these tools rather than how to use them. We especially want you to learn about our online collaboration system and its logic. We will be looking at each of the tools and what they are used for, but most of the learning will come from lived experience and practice. Here your GT Buddy will work with you through screencasts where you will use the tools first hand with their guidance. The following sections and the wiki also contain links to additional tutorials and resources.

We have carefully researched, tested and chosen these particular tools to handle our production, development and governance processes. You may also already be familiar with some of them; that will serve you in good stead, but also pay special attention to the particular practices we apply to each tool. It's important to ensure that we use the tools in ways which are recognizable to each other and don't create extra work — or cleaning someone else's mess. To achieve this we will take all the time that's needed to mentor you in the best usage of the tools. And this mentoring is, of course, ongoing.

Like learning to drive or cook, getting to grips with this system is an evolving process — no one expects you to get it all straight away. Our general approach to learning follows a sequence: start with the floodlight (general understanding of the logic underlying the system) and, only once you understand the big picture, turn to the spotlight (precise understanding of every component). Take things one step at a time, work with your GT Buddy and don't be too concerned about rote memorization. You will soon enough recognize how the system works and will begin to take steps on your own, unassisted. It's very hard to break things, so feel free to take an exploratory approach — we will give you feedback at every step of the way.

Our priority at the moment is to maintain both flexibility and resiliency, so we have chosen tools that we can rely on now, while keeping our options open for when change becomes necessary, or the change presents an improvement to our existing systems. We have also experimented with a wide selection of tools including open source and proprietary products.

These are the tools we are using right now: the tools themselves are subject to change, but the logic behind their use will not. We want to use more Open Source tools and are invested in co-creating our own tools with sympathetic allies to help deploy the technical/structural aspects of our governance model.

One thing we"re steadfastly avoiding is committing to an all-in-one tool. This is for a few important reasons, not the least of which is that it would obviously leave us vulnerable if the enterprise behind the tool suddenly folded. But more than that, we"re interested in learning more about, and getting involved with, the tools themselves and the people behind them.

One final word before we dive in: This list is not exhaustive, we also use email (although we hate it!), VOIP tools, tools for Social Media outreach, word processors etc. In particular, we also make heavy use of Wordpress for the blog where we publish our pro-bono work. This is all detailed in the Tao of the Guerrilla Translator (and is something your GT Buddy will walk you through) but, for now, we will be focusing on the suite used in our day to day communication and carework. Let's get started.

The Guerrilla Translation Toolbox

As we've mentioned, the Guerrilla Translation Toolbox is not a collection of isolated tools, but a system carefully designed to work together. As such the logic of the toolbox takes precedence over the tools themselves. You can also see it as a "collage" of tools, we (the artists) have pasted it together mindfully so each element can work together, reinforcing each other with an underlying logic. The result is a coherent picture built from separate components. The full picture may not be immediately apparent but, as you read these lines and experiment with these tools, it will begin to take shape and definition.

In the preceding sections we've often remarked on the particularities of working together within a digital/online space and our aim to make things feel as human and intimate as possible. The tools are no exception and, one way to overcome that digital/lived divide is by seeing the tools as an office or shared space — a place where we can talk to each other, find things easily and see what everyone is up to (while also maintaining safe spaces and privacy).

Work Areas

This Toolbox (or workflow system) is the result of five years of work, experimentation and constant refinement. It has been shaped to mirror our governance model and the various types of tracked value (Love, Livelihood, Care) that we create. The system is divided into four main areas:

You will already be familiar with these, but let's enumerate them briefly:

  • The Love area deals with Pro-bono work
  • The Livelihood area deals with Agency/Paid work
  • The Care area deals with caring for the health of the collective and its members
  • The Projects area deals with large projects or ventures that require more detail and may combine elements from the other areas

We will not go into detail about the Projects area for now. Suffice to say that a project uses the same tools but usually merits a larger space to communicate and work together. Previous examples have been book translations, website development sprints, event organization etc. A task moves from the three other areas to the Project area when it becomes too large and complex. Projects are also generally time bound. Once the project is completed, the subgroup is considered archived.

Meanwhile, the Love and Livelihood areas deal with productive work, while the Care area, deals with reproductive work. As we've previously explained, care is at the core of how we work in GT. It also encompasses what in a mainstream organization would be termed as "admin". This includes things like how we seek and sustain paid work, how we develop the project and the conversations that we're having.

In the following sections we will be focusing on the Care area. The other areas use the exact same tools, so learning through Care will give you the needed familiarity to freely explore every other area.

The Subgroups

Each area contains a set of topic-specific subgroups. These are very much related to our Working Circles, please refer to that section to get a better idea of what each subgroup does. What follows is a list of each subgroup, nested under the four main areas with very brief descriptions.

Our Areas and Subgroups. Click here to access and navigate this mindmap.

LOVE WORK

  • GT.ES (Pro-bono target Spanish work)
  • GT.ORG (Pro-bono target English work)

LIVELIHOOD

  • Target ES (Agency/paid target Spanish work)
  • Target ENG (Agency/paid target Spanish work)

CAREWORK

    • Community (includes mentoring, mutual support, rhythms, tools and group culture)
    • Sustainability (includes goals, structural and organizational development)
    • Media Peers (includes networking and alliances, social media, campaigns, etc)
  • Inbox (includes inbound projects and proposals which are then moved to other subareas)
  • Websites/Tech (includes development and maintenance of GT"s site, front and back end)
  • Finance (Includes legal structure, taxes, invoices, etc)
  • Dating (Includes aptitude testing, buddy-system and mentoring)

PROJECTS

  • Lucas9000 Dev (Development for our DisCO backend software/ledger)
  • Free, Fair and Alive (Book Translation and promotion project)

The four main areas and subgroups are reflected in our digital toolbox. What this means is that each area and subgroup has dedicated channels or categories within all of the tools. To see what this looks like you can access our interactive Mindmap (see image above), or our Spreadsheet. Both will allow you to click on links to access each of the tools under their respective Area/subgroup.

Your Toolbox '''is '''the browser

Remember what we said about all-in-one-tools? If you're longing for integration, we have a solution: see your web-browser as one integrated tool.

This approach assumes you will be working on a computer (ie: not phone or tablet) and is a particularly useful way to conceive of (and work with) the tool box. We have a name for this approach: Browser Tab Based Workspaces (or BTBWs). If you want more details on how to set one up, read this article in our wiki.

A BTBW is basically a set of web bookmarks compiled within a folder. When you want to work on something in particular, you use this folder to open all associated webpages together, giving you a set of tabs for your workspace. In GT we have BTBW "recipes" for Carework, Translation, Social Media etc, check out the wiki entry above for more info.

Focusing again on carework, the recommended BTBW follows a logical sequence, from left to right:

From L toR: Clockify, Slack, Loomio, Trello, G-Drive, Wiki

We will now introduce the tools by looking at the sequence. Click on the name of each tool to visit its specific section in the handbook:

  1. Clockify: Time Tracking
  2. Slack: Synchronous Communication
  3. Loomio: Asynchronous Communication/Decision Making
  4. Trello: Task and project management
  5. G-Drive: Collaborative writing/File storage
  6. Wiki: Documentation

So, in sequence, we use Clockify to time track our work, productive and, in particular, Care work hours. We use Slack to discuss things in real time, to ask questions or for quick consultations. When we want to make sure that important things don't get lost in the chatter, we hold conversations in Loomio; these conversations also incorporate decision making. Once we've decided to do something, we keep track of the task (or project) progress and to-dos in Trello. When we need to store large files, images or collaborate on a written document, we use G-Drive. Once the process is over and we have learned something, we use the Wiki to document and open source this knowledge.

To see it another way, let's go back to the office analogy we used earlier. In the office Clockify would be the punch clock, Slack is the cafeteria, where we talk informally, or the equivalent of going over to someone else's desk for a chat. Loomio is the boardroom, where we take decisions, Trello is the whiteboard and planner, G Drive is the file cabinet and the Wiki is our public report.

To learn more about the GT Toolbox, watch the following screencast tutorial. It covers much of the same ground, but includes onscreen examples of how the tools relate to each other.

INSERT AM's TUTORIAL

Learning more about each tool

The following sections cover the basics of each tool in the GT toolbox. We have ordered them following the sequence described above. These are not in-depth tutorials. The best way to learn is to play with the tools and, yes, to make lots of mistakes in the process! Don't worry, your GT Buddy is there to guide you. Each section links to the corresponding Wiki page on each tool, where you will find additional resources. Also, all of the following entries present a similar structure:

  • A description of the tool
  • What we use the tool for
  • What the tool is and isn't for
  • How we use it
  • Additional Resources and Tutorials
    • Video tutorials produced by the makers of the tools
    • GT video tutorial
    • Links and resources

We will also include a link for the suggested browser tab based workspace for each tool. Direct tools hyperlinks within the Areas and Subgroups can be found in the Mindmap for our Spreadsheet.